This policy explains what personal data Elements Agency collects, why we collect it and how we use it. We are committed to protecting your privacy and handling your data responsibly in line with UK GDPR and the Data Protection Act 2018.
Elements Agency is a digital agency providing web design and digital marketing services to businesses across the United Kingdom. We are the data controller for the personal data described in this policy.
You can contact us at: hello@elementsagency.co.uk
Depending on how you interact with us, we may collect the following types of personal data:
| Data type | Examples |
|---|---|
| Contact information | Name, email address, phone number |
| Business information | Company name, website URL, service requirements |
| Communications | Messages sent via our contact form, email or WhatsApp |
| Usage data | Pages visited, time on site, browser type, device type (collected via cookies with your consent) |
| Technical data | IP address, approximate location (country/city level) |
We do not collect any special category data (such as health information, political opinions or financial data) and we do not knowingly collect data from anyone under the age of 16.
We collect personal data through the following means:
We use the personal data we collect for the following purposes:
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
Under UK GDPR, we rely on the following legal bases to process your personal data:
We use cookies on our website. Cookies are small text files stored on your device that help us understand how our website is used.
These are essential for the website to function and are set automatically. They do not require your consent.
These are only set with your consent. We use the following tools:
You can manage your cookie preferences at any time by clicking "Reject all" on our cookie banner. Your preference is stored in your browser and you can change it at any time by clearing your browser's local storage.
We share your data with third parties only where necessary to operate our business or deliver our services. These include:
All third-party providers we use are required to handle your data in accordance with applicable data protection law. Where data is transferred outside the UK, we ensure appropriate safeguards are in place.
We retain personal data only for as long as necessary:
After these periods, data is securely deleted or anonymised.
Under UK GDPR you have the following rights regarding your personal data:
To exercise any of these rights, contact us at hello@elementsagency.co.uk. We will respond within 30 days.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. These include using secure email, encrypted storage and restricting access to data to those who need it.
While we do our best to protect your data, no method of transmission over the internet is completely secure. If you have reason to believe your data has been compromised, please contact us immediately.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after changes are published constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or how we handle your data, please get in touch:
Last updated: April 2026